1.女士们，先生们：
现在客舱乘务员将进行飞行前安全检查，请您系好安全带，打开遮阳板，并确认所有电子设备已关闭。谢谢！
Ladies and gentlemen:
Now the cabin crew will make pre-flight safety check. Please fasten your seat belt, open the window shade, and make sure all electronic devices have been switched off. Thank you!
2.女士们，先生们:
现在飞机已经离开( ) 前往( ) 。
旅途中我们为您提供 点心/正餐/小吃/热便食及各类饮料，同时还为您准备了书报杂志。（本架飞机设有听音装置，您可以用耳机欣赏不同的节目。）
今天航班的机长业务熟练，技术精湛，是一位具有多年安全飞行经验和保持良好飞行记录的出色机长。同时，我们的“亲情使者”具有丰富的服务经验，将专职负责特殊旅客和特殊照顾的服务。
（本次航班荣幸地被中国民用航空总局命名为文明航班。）
（本次航班荣幸地被民航华东管理局 命名为/确定为创建文明航班。）
（本次航班荣幸地被上海航空公司 命名为/确定为创建文明航班。）
为了您在旅途中的安全，当您入坐时，我们建议您系好安全带。
飞行中如有任何需求，请和客舱乘务员联系。祝您旅途愉快！谢谢！
Ladies and Gentlemen:
We have just left () for ().
During our trip, we shall provide the service of refreshments/meals/a snack/dinners/lunch/ with beverages. We have prepared newspapers, magazines for you.
(This aircraft has audio system; you can use the earphone to choose what you like.)
Our captain is a pilot with rich flying experiences. As a result, his perfect flying skills will assure you a safe journey. Meanwhile, our“Amiable Angel(s)”in the cabin. Who has/have rich working experiences, will take care of the special passengers.
To ensure your safety during the flight, we advise you to fasten your seatbelt while seated. If you have any needs or requirements, please let us know.
Wish you a pleasant journey! Thank you!
3.女士们，先生们：
上航常旅客计划奖项丰富、里程累积长期有效，如果您有意加入我们的常客计划，可向乘务员索取申请表。您填完以后可以直接交给乘务员，或者邮寄给上航的“常旅客服务中心”。已经持卡的旅客，请出示会员卡，我们将为您累积里程。谢谢！
Ladies and Gentlemen:
Our “Frequent Flyer Program" is good for passengers who flying with Shanghai Airlines. And there is no expiry date for your accumulated mileages. If you want to join the program, you can get application form from our cabin crew. After finishing the form, you can return it to our cabin crew, or mail the form to our Frequent Flyer Center. If you have the member card, we will record mileages right now. Thank you!
4.女士们，先生们：
为了保证您在旅途中得到良好的休息，我们将调暗客舱灯光，需要阅读书刊的旅客，可打开阅读灯。请您在休息期间系好安全带。如您需要帮助，请按呼唤铃。（由于飞机将在清晨到达，我们建议您拉下遮阳板，以免阳光干扰您的休息。）谢谢！
Ladies and gentlemen:
To ensure you a good rest, now we will dim the cabin lights. If you would like to read, you may use the reading light. We advise you to keep your seat belt fastened, as a precaution against sudden turbulence. Your cooperation in keeping the cabin quiet will be appreciated. Please press the call button for service. (Since we will be arriving in the morning, you are suggested to close the window shade.) Thank you!
5.女士们，先生们：
本架飞机预计 到达 机场。地面温度为摄氏 度，华氏 度。 谢谢！
（飞机即将下降，我们将关闭机上娱乐系统，乘务员将到您面前收取耳机。）
Ladies and Gentlemen:
Our flight is expected to arrive at Airport at AM/PM. The ground temperature is degrees centigrade or degrees Fahrenheit. (As we will be landing shortly, please have your headsets ready for our collection.) Thank you!
6.女士们，先生们：
我们已经抵达机场。（外面正在下 雨/雪，下机时请注意地面路滑。）飞机仍在滑行，请您不要离开座位，并保持移动电话置于关断状态。当安全带指示灯熄灭后，再解开安全带。打开行李架时，请注意安全，以免行李滑落。您的交运行李请到候机楼行李提取处领取。（需要转机的旅客请您到候机楼出发大厅办理手续。）
［继续前往____的旅客，请您稍后下机，请将手提物品置于行李架内，贵重物品请随身携带。下机后请向地面人员领过站登机牌，并留意候机楼广播通知。］
（对于本次航班的延误，我们再次深表歉意。）
感谢您选乘上海航空公司班机，下次旅途再见。 谢谢！
Ladies and gentlemen:
We have landed at airport. (It’s raining/snowing outside. Please watch your steps.) The plane is now still taxiing; please don not open your seat belt until the Fasten Seat Belt Sign goes off. Please do not turn on your mobile phone before you deplane. Take care when opening the overhead compartment. Your checked baggage may be claimed in the terminal. (Transit passengers please proceed to the departure hall in the terminal building to arrange for your connecting flight.)
[Passengers continuing the flight with us, please take your flight ticket and boarding pass with you to obtain your transit-boarding pass in the terminal building later. Your hand baggage may be left in the compartment, but take valuables with you. Please pay attention to the announcement in the terminal.]
(We apologize again for the delay.)
Thanks for choosing Shanghai Airlines, and we are looking forward to serving you
again. Thank you & Good-bye!
7.女士们，先生们：
现在飞机已经停稳，您可以从客舱的 前/后 门下飞机。下机时，请您检查一下是否已带齐了所有的随身行李，非常感谢您选乘上海航空公司班机。下次旅途再见！谢谢！
Ladies and gentlemen:
Now our plane has arrived at the assigned position. Please check to take all your belongings with you and disembark from the forward exit/from either the forward exit or the rear one. We thank you for choosing Shanghai Airlines today. Have a nice day. Thank you!
8.女士们先生们：
本架飞机录像系统出现故障，无法为您提供录像节目。我们深表歉意。感谢您的谅解和协助！
Ladies and Gentlemen:
Due to the malfunction of Video system, we could not play TV program for the time being. We apologize for any inconvenience caused. Thank you.
责任编辑：李继伟
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