投诉理由：服务不周
投诉信中投诉服务是经常会考到的话题，一般主要集中在对于饭店，宾馆，餐厅，旅行社等服务性行业的投诉，此类书信一般在结构上可分为以下几个部分：
(一) 自我介绍，表明投诉内容以及与收信人的相关性。
(二) 陈述投诉内容，如时间、地点、人物、事件等，并指出对方服务问题所在以及由此而产生的对自己或者家人的影响。
(三) 提出整改建议或者希望得到对方的赔偿或补偿。
让我们结合真题来分析一下：
You just returned from a tour. However, you were dissatisfied with the service you received from the travel agency. Write a letter to the manager of the agency.
1. give the details of your tour
2. explain why you were unhappy with the service
3. say what you want the company do for you
题目并无指明具体投诉内容，因此考生选择余地较大，一般来说，建议考生可以考虑旅行社安排的住所不好，比如房间脏等。具体写法如下：
The room was not cleaned on a daily basis and that my bed was made up only every three days.
还可以说房间没有热水，比如：
The hot water was only supplied from 6:00 am to 10:00 pm, which means if I arrived back at the hotel late, it was impossible for me to take a shower with hot water.
此外，还可以围绕吃饭问题进行投诉，如：
The food in the restaurant was disappointing. Not only was it extremely overpriced, but the quality was very poor.
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